Does the transactional communication style of those in younger generations affect your business? A friend manages a sales organization for a heavy equipment manufacturer. While most of his sales reps are 45-plus, the engineers who provide installation and service are in their mid-twenties. He receives regular complaints from the reps about the cavalier way in [...]
Personal Development
Do your seasonal recruitment efforts result in babysitting “warm bodies” all summer? Many organizations struggle with how to recruit quality applicants for seasonal positions. When they promote the opening as a “fun” job, they end up with staff who quit when things get challenging. Approaching the process in a more serious manner produces few applicants to choose from, especially [...]
I love this time of year. Yes, the spirit and the festivities and the cool snap in the air. Love that. But I also love this time of year because of a reflective ritual I always perform – by myself, and for myself. Every December, I sit down and write down my 25 Accomplishments for [...]
Are you frustrated by the differences in work ethic among your younger and older workers? Veteran workers in general seem to be intrinsically motivated to work hard. They often show up early, stay until the work is done, and need little supervision. A lot of this has to do with experience, but the motivation to [...]
Have you ever hired a promising young employee only to feel that she is only biding her time with your organization and has one foot out of the door? A manager I spoke with recently felt this way about what he originally thought was a good candidate given his pool of applicants. Justin is a [...]
What does work look like? A surprising number of young job market entrants really don’t know. That may sound like a condescending overgeneralization. But based on the feedback we continue to receive from those managing them, it is a substantial issue. This is not something that stands out like an inability to write. It comes [...]
If you’re following trends, you’ll notice that a significant number of workers want to make a difference where they work, want community in their workplace, and want their company to make a difference in the community in which they live. That’s a real shift from the days of the unwritten employment contract that whispered, as [...]
The following post was recently published on LearnPhilanthropy.net, an online learning resource for grantmakers. Thanks to Jessica Bearman and the LearnPhilanthropy team for permission to re-publish. Although I get next to no good information about what my first grader does in school every day (I don’t remember,mom!) I have some memory of grade school learning,from [...]
A client shared this childhood experience with me and described the impact that it’s had on her life and career. She said I could share it with you. The only thing I’ve changed are the names… “Momma loved to get into her car and drive wide open. Only problem was she’d fall asleep at the [...]
Life is all about the cupcakes. I want you to maximize your potential. You’re always at your best when you center in your strengths and focus on your true priorities. When you know your values and serve them daily. When you accept who you are and get to the place of self-respect and self-love. When you [...]