Multi-rater, or 360-degree feedback is a tool used by many coaches when they work with their clients. Especially in Executive Coaching where the idea is to help an individual improve in leadership effectiveness, feedback from peers, bosses, clients, subordinates, vendors, etc. can be a critical part of a developmental plan.
Q: Why is 360 feedback so [...]
Communication and Feedback
He said that he was impatient, hard driving, focused, bottom-line. That he had trouble with people who wanted to think aloud, taking everyone’s time, noodling about what ought to have been immediately clear to everyone present. That his idea was good, it was the right thing to do and the right time to do it. [...]
The answer lies somewhere in the pause.
How many situations have you made worse because you stepped in where you weren’t needed, said more when less was enough, and offered opinions when none were requested?
How many times do you wish you’d said more, because less wasn’t enough? When you wish you’d offered a kind word or [...]
Because of its impact on the workplace and workers, diversity is a topic of discussion in boardrooms and breakrooms all over the world. When we think about historical work environments (for example the one represented on the television show Mad Men), there was a presumption that people shared a common culture and set of values [...]
Time Capsules. Why would anyone in 2110 be interested in what we did or thought in 2010 if no one seems to care about what we’re thinking or doing right now?
“That? We did that.” “Been there, done that.” “Oh no, not that!”
Are they likely to be intrigued by the artifacts of our technology? Influenced by [...]
If you’re like many hard drivers, you can be more than a little defensive when criticized for something you’ve said or done.
“What do you mean, I’m defensive? I’m just explaining what happened and why I did what I did!”
“That’s what I mean, you’re acting defensive. Just admit that you were rude this morning. I was [...]
A manager says he’d like us to conduct team building programs for his employees. “You know, something where you take them outside and teach them how to work together.”
“Why?” we ask. “What do you want to accomplish?”
Hesitation.
“I want them to work together better than they do now. They barely talk to each other, and [...]
Whenever I attend or lead a seminar, I notice that participants love lists. When they hear that there are five ways, or three ways, or seven ways to do something, they’re leaning forward and ready to write. Never mind what the topic is or what the ways are, it must be worth writing if you [...]
Business writers and management advisers are increasingly reinforcing the notion of mentoring. That may explain the recent proliferation of questions I’m getting on the subject.
What is a mentor? The easy response is that a mentor provides you with career advice. The mentor who makes a difference learns your shortcomings as well as your strengths and [...]
There’s no substitute for timely feedback and no time like the present to offer it, so when you are witness to an unacceptable and inappropriate interaction and can see its immediate negative consequence, address it.
Take if off-line, so that you can speak directly, privately, and personally. Describe what you observed, as though you filmed it, [...]
Coming Soon!